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What Is the Never Any Extra Guarantee With Shugarman’s Bath?

April 2nd, 2026

4 min read

By Jerrett Phinney

A picture of the Shugarman's Guarantee with details of what is covered in the wet area.
What Is the Never Any Extra Guarantee With Shugarman’s Bath?
6:56

If there’s one thing homeowners fear when getting a shower remodel, it’s the unexpected price hikes. You start with one price, only to see it climb once demolition begins. It’s no wonder homeowners feel misled by home improvement contractors.

That’s one of the reasons Shugarman’s Bath created the Never Any Extras Guarantee. After installing more than 5,500 tubs and showers, we’ve learned what to expect behind the shower walls. We built our guarantee to make sure those repairs inside the tub and shower area are already accounted for.

This article will break down how the Never Any Extras Guarantee works, the types of repairs it covers, and the situations where additional work may fall outside the guarantee.

Table of Contents:

What Does the Never Any Extras Guarantee Mean for Your Shower Remodel?

Our Never Any Extras Guarantee means the price listed in your shower remodel contract is exactly what you’ll pay. We won’t surprise you with a change order and price increase during your shower remodel. Repairs are included with the guarantee, with a few specific exemptions.

There are companies that are notorious for issuing change orders and adding extra charges to fix problems behind your shower walls. It’s where many contractors get their money. By the time the demolition phase is done, you already feel pressured to accept the extra cost since the old shower has already been removed. Your project can’t move forward until those repairs are completed.

We think doing that is bad business. Our guarantee is designed to help protect you and your wallet. Your repairs within the tub and shower area are part of the overall project and cost.

Take a look at our full Never Any Extras Guarantee.

What Does the Never Any Extras Guarantee Cover?

Covered repairs include:

  • Damaged or rotted wall studs
  • Subfloor damage
  • Subfloor leveling if the floor is uneven
  • Plumbing leaks inside the tub and shower area
  • Termite-damaged wood framing
  • Mold removal within the tub and shower area
  • Hidden electrical that needs to be moved

We don’t know the extent of the damage behind your walls before demoing. However, after installing over 5,500 new tubs and showers, we know what to expect and are prepared. Not to mention that these repairs are necessary before installing a new shower system.

There have been cases where large portions of the framing or subfloor had to be rebuilt before installation could continue. Thankfully, those repairs are included in the remodeling process.

Shugarman’s Bath is certified by the Inspection, Cleaning and Restoration Certification (IICRC) to handle mold. Our installers can safely remove mold found during demolition. That means you won’t be spending thousands more to hire a separate mold remediation company before your remodel can continue.

What Does the Guarantee NOT Cover In Your Shower Remodel?

The guarantee applies only to the structure and plumbing within the tub and shower area. Some issues that fall outside the scope of a shower remodel must be handled separately.

We don’t include:

  • Pest extermination (termites, rodents, etc.)
  • Repairs to damaged cast iron plumbing that cannot connect to the new drain system
  • Plumbing problems located outside the tub and shower area
  • Clogged drains further down the plumbing system
  • Work outside the shower area, such as flooring, vanities, toilets, or walls

If these issues do happen, you will need to hire someone to address them before your shower remodel can continue.

For example, if we find live termites, you’ll need to hire a pest control company to remove them before your shower remodel can continue.

Why Did Shugarman’s Bath Create the Never Any Extras Guarantee?

Many shower remodeling companies include clauses in their contracts, allowing them to charge extra if hidden problems are discovered during demolition.

This is language you might see in some contracts:

“We are not responsible for any hidden or unforeseen conditions we find.”

“We are not responsible for inspecting, servicing, or modifying your existing plumbing pipes.”

“We are not responsible for damage, including damage caused by leaks during or after the installation.”

Limited warranty excludes silicone, caulking, and all plumbing, fixtures, drains, cartridges, and shower/tub doors.

“Terms and conditions of MFG warranties are the responsibility of the manufacturer, not the general contractor.”

“Your warranty is void if you choose to have alterations, maintenance, service, or repair made to the product or component by a third party.”

Not responsible for incidental or consequential damage.

The warranty doesn’t cover caulk or sealant.

These clauses can leave homeowners paying thousands more than they expected. As we said before, it’s bad business. More than that, it’s a practice that leaves homeowners feeling frustrated and misled. It’s no wonder consumers aren’t happy with the home improvement industry.

We built the Never Any Extras Guarantee to eliminate those price hikes and give homeowners peace of mind during their shower remodel. We want you to be covered for repairs behind the walls during your remodeling process.

We believe a remodeling project should be clear and transparent from the beginning. You should be able to focus on enjoying your new shower instead of stressing about unexpected costs.

Have Questions About the Never Any Extras Guarantee?

Understandably, you and many other homeowners have every right to be concerned about unexpected costs. The Never Any Extras Guarantee helps remove that concern during your shower remodel. The only thing you should focus on is the result of your shower remodel.

Now that you understand our guarantee, your next step is to learn what the full tub-and-shower remodeling process looks like. That way, you know what to expect before your remodel begins.

Still have questions about the Never Any Extras Guarantee? Our team is always happy to explain how it works and what it means for your shower remodel. If you want to learn more about our process or talk through your project, contact Shugarman’s Bath anytime. We’re here to help!

The opinions expressed in the referenced materials are those of the authors only, not necessarily of Shugarman’s Bath. While these referenced materials are useful in answering generalized questions, each bathroom is unique. For a particular question about your tub or shower remodeling project, contact your Shugarman’s Bath consultant.

 

Jerrett Phinney

Jerrett Phinney is the Content Manager at Shugarman's Bath, using his three years of content strategy to help homeowners through their remodeling process. With a background in construction and a degree in English from San Diego State University, he specializes in breaking down complex concepts into valuable, informative, and accessible resources for homeowners to make practical decisions. Outside of work, Jerrett is an avid Twitch livestreamer and fiction writer who enjoys fitness, watching anime, and spending quality time with his dog.