Frequently Asked Questions About Tub & Shower Remodeling
Get Expert Answers to Common Bathroom Renovation Queries
What Are Your Hours Of Operation?
We have people available to answer the phone during all the business hours listed below. They can help schedule your in-home appointment and allow you to chat with a real person.
Current Customers, Billing, General Questions: Monday through Friday: 8:00 am to 4:00 pm
In-Home Appointment Scheduling Team: Monday through Friday: 8:00 am to 7:00 pm Saturday and Sunday: 9:00 am to 5:00 pm
How Long Does a Typical Tub or Shower Remodel Take?
Truth be told, the fun part about remodeling is that there’s no such thing as a "typical bathroom remodel." Each project presents its unique challenges and design specifics. Most of our projects take 1 to 2 days.
More complex projects with tubs or showers larger than 60 x 30 inches take longer. Same with Cali Combos, where the tub and shower are separate from each other, can take up to 4-5 days, depending on several variables.
Our products are mainly composed of a material called BP-Cor2. This is a high-tech polymer made up of 15% acrylic and 85% ABS (the very strong stuff they make football helmets out of). It’s an advancement over the traditional old-world tile and new-world acrylic.
We can even make our product look like tile by laser-etching grout lines into the material. This way, you can still have tile without the cleaning and maintenance hassles. This is why we like to refer to our product as ‘New World Tile.’
What Licenses Do You Currently Have?
We have a California Class B General Contractors license as well as a C-36 Plumbing License. Additional protection for you includes a Liability Insurance policy and Workers’ Compensation.
To live up to our value of quality, we need to be able to offer a Lifetime Warranty on both labor and products. We can’t do that with products someone else purchases. That said, we have a massive selection of products and can almost always provide something you’ll love.
How Do You Remove Baths And Install New Custom Showers In 1-2 Days?
They can handle the demo, plumbing, waterproofing, panel cutting, finish work, and most glass.This means you don’t need five different trades coming into the job.Our products are also installed much more efficiently than traditional tile. Instead of hot mopping, tiling, and grouting, which can take a week, you can do the Shugarman’s version of those tasks in 1-2 days. Learn more by visiting The Shugarman’s Way page of our website.
Of course. And we encourage that. If you’re interested, we have aDesign Studioon our website that can give you a sense of the different options.
You can also check out all of ourPortfolio of Project Images for inspiration on what you may want to see in your bathroom.
What If You Find Unforeseen Problems During My Remodel?
Simple: we’ll take care of them with our Never Any Extras Guarantee. We’re tub & shower specialists. We do our best to expect the unexpected. It comes with the territory in this line of work. We frequently encounter mold, rot, termite damage, leaks, and other issues. But if it’s in your tub and shower area, we most likely handle it!
Why? Because we see it as ‘band-aid work’ that will buy you some time but eventually fail. Then you’ll need to pay to make repairs again if that’s even possible. Or, you end up having to pay for replacement bath and shower products after wasting your money trying to maintain them.
With Shugarman’s Bath, you’re guaranteed excellentworkmanship that LASTS.
Yes, we do! We’re proud to do so. Additionally, other promotions may be available to you. Our consultants will always find you the best deal and save you as much money as possible.
We don’t do refinishing or liners. We see them the same way we view temporary ‘band-aid work’ repairs. They’ll buy some time but will eventually fail. Then you’ll need to pay to have your tub or shower done again (if possible). Or you end up having to replace it at that time after wasting money on a repair.
We don’t use “Old World Tile” or conventional tile. We have a newly manufactured product that’s non-porous and antimicrobial called BP Cor2. It has laser-etched grout lines that give you the look of tile without having all the extra labor and costs involved. No more scrubbing, bleaching, or sealing grout lines every 6 months.
For other aspects of bathroom remodeling, we work with multiple contractors regularly. If we feel they would be the best fit to help, we’ll share their contact information with you at no additional charge. It can save you 10 – 20% on a larger project!
What makes our special materials stand out is their incredible durability, easy maintenance and cleaning, lifetime warranty, and the fact they’re fully customizable.
We offer lifetime coverage on our work and the products that we install. This includes everything behind the tub and shower walls, which is in our Never Any Extras Guarantee.
Furthermore, our reputation across San Diego County and Orange County speaks for itself. Our 5-Star reviews do the same. Visit ourCustomer Stories pageto learn more and see for yourself.
Yes, we can work with a commercial property here in San Diego and Orange Counties. As long as there’s a bath or shower that needs to be replaced, and we’re engaged with the owner or owners so that they can approve the design and project. Then we work with managers throughout the process once we have the owner’s sign-off.
Yes, we can work on a rental property. As long as we’re in contact with the owner or owners, so that they can approve the design and project. We can work with managers throughout the process once we have the owner’s sign-off.
We’re happy to answer all your questions and address any concerns you might have regarding features or pricing. If you’re ready, we’ll also get you scheduled for our FREE no-pressure, no-obligation consultation with one of our specialists. From our family to yours, we thank you for your time today.
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