Quality. Integrity. Growth. Heart.
4 values, 3 brothers, their father, and the best darn team in San Diego all uniting around a common vision: customer experiences that are second-to-none. Shugarman’s Bath bends over backwards to deliver quality products with industry-leading customer service.
Come find out what working with a values-driven organization means for your growth. Come hear the stories of others who have grown within Shugarman’s Bath.
Come join the family.
Come join a team of hard-working individuals walking the walk every day.
SkillBridge Opportunity
The Shugarman’s Bath SkillBridge Program gives Active Duty military members who will soon transition into civilian life a chance to gain valuable work experience during the last 150-180 days of service.
During the program you will continue to receive your DOD compensation and benefits as you develop your skills by working as an intern for Shugarman’s Bath. Gain valuable hands-on experience, training and mentorship, with the opportunity to grow a fulfilling career at one of the fastest growing bathroom remodeling companies in Southern California.
Continuing employment may also be offered upon completion of the SkillBridge Program.
How The Application Works
After submitting your application we will schedule a phone screening and an interview. If selected, we work with each candidate to determine a start date based on their military eligibility and approval. We work on start dates individually rather than on a cohort model.
To be considered, you must be able to participate for a minimum of 90 days but up to 180 days during your SkillBridge eligibility period.
Does The Program Require A Certain Level Of Experience?
Some experience is preferred, but people with no experience have done quite well. We are open to training people that have great attitudes and a willingness to learn and grow their skills.
Positions Available
Installer Assistant
Plumbing, carpentry, handyman, demolition, and customer service skills are the fundamental capacities that will be learned during the program. Learning experiences will take place both in the field, assisting Lead Installers on live job sites, as well as at our training facility at the company headquarters in San Diego. Upon completion of the SkillBridge program, continuing employment may be offered for the positions of Installer Assistant or even Installer, which features an earning potential of $100,000 – $150,000/year.
1. What are the Job Duties of a Bathroom Installer Assistant?
The Job Duties include, but are not limited to:
- Demolition of existing bathroom.
- Haul away debris.
- Bathroom wet area construction (building walls, setting pans/tubs, installing glass, cutting panels and installing walls, etc).
- Job site preparation, including supply runs and preparing tools and materials, and setting up dust control and floor protection.
2. What is the length of time required for the program?
The SkillBridge program is generally 4-6 months. 4-6 months can be adequate for the participant to transition from an Assistant Bathroom Installer to the Installer position upon completion of the SkillBridge program.
If the SkillBridge period ends and the participant is not ready to transition to Installer, they may be considered for employment as a Bathroom Installer Assistant until the time that they are ready to transition into being an Installer.
Shugarman’s Bath cannot guarantee that employment positions will be offered at the end of the SkillBridge Program.
3. How is the schedule?
You will work four days for a shift of 10-hours.
Start Time – 7AM
End Time – 5:30PM
You will be assigned to work one of the following schedules:
(1) Monday – Thursday, 10 hour shifts with Friday, Saturday, Sunday off; or
(2) Tuesday – Friday, 10-hour shifts, with Saturday, Sunday and Monday off.
4. Are there any requirements and skills required?
- Must have a High School Diploma or equivalent
- Must have reliable transportation (a vehicle that you can drive independently to and from job sites and the warehouse).
- Must have a valid driver’s license and a clean driving record
- Excellent customer service. The majority of the participants’ time will be spent on live job sites in customers’ homes
- The ability to follow specific instructions from Production Managers and Lead Installer
- Attention to detail
- Excitement to work in a team-oriented environment
5. Are there any physical abilities required?
- Regularly lift and/or move objects 10-50 lbs. Occasionally lift and/or move objects that weigh more than 100 lbs
- Frequently required to stand, walk, stoop, kneel, crouch or crawl
- Occasionally required to sit and climb or balance
- Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus
Appointment Coordinator
100% Remote, the program features introductory and ongoing sales training. The foundation of skills developed through the SkillBridge program are intended to transfer to any job in sales and/or customer service. Moreover, the ability to turn a ‘no’ into a ‘yes’, the ability to handle 200+ contacts a day, the ability to overcome objections, the ability to close, and ultimately, the ability to handle a customer with care are universally applicable to almost any position in the business community.
1. What are the Job Duties of an Appointment Coordinator?
The Job Duties include, but are not limited to: Answering incoming calls, completing outgoing calls, providing customer service by phone, text and email, and accurately recording information from customers into our systems as well as updating the customer data as we track them through the sales funnel.
2. How is the schedule?
- 37 – 40 hours work week in 5 shifts that fluctuate each week
- Weekdays: The earliest shift starts at 7:45am and ends at 4:15pm
Weekdays: The latest shift starts at 10:45am and ends at 7:15pm - Saturdays: 8:45am to 5:15pm
- Sundays: 9:45am to 3:15pm
3. Are there any requirements and skills required?
- Must have a High School Diploma or equivalent
- Must have a high-speed internet connection, own a computer with updated hardware, and a VOIP optimized headset (Gaming headsets and Bluetooth headsets do not work).
- Must be able to learn multiple software platforms. (Market Sharp, Five9, Hatch)
- Must be available to participate in evenings and weekend hours.
- Previous experience in customer service and or sales experience.
- Strong communication and interpersonal skills.
- Attention to detail in data entry.
- Ability to work well under pressure.
4. Are there any physical abilities required?
- Ability to use a computer for a long period of time.
Office/Accounting Assistant
The primary purpose of this role is to support the office and accounting department. Our internship program provides interns with the opportunity to learn the latest office skills such as Slack and Asana and become an expert in various accounting and payroll platforms such as Quickbooks and ADP.
This internship can be hybrid or remote, however we are only accepting interns located in California.
1. What are the Job Duties of an Office/Accounting Assistant?
The Job Duties include, but are not limited to:
- Process incoming payments and make bank deposits.
- Handle regular accounting duties such as accounts payable, accounts receivable, and posting journal entries.
- Create customer invoices and call customers for collection purposes when needed
- Record day-to-day transactions, complete the posting process and reconcile accounts
- Provide administrative support across the organization
- Assist with answering the phones and provide exceptional customer care
- Address customers concerns and issues
- Perform administrative tasks such as filing, printing, copying, scanning and data entry
2. How is the schedule?
Monday through Friday
Start Time – 7AM
End Time – 3:30PM
3. Are there any requirements and skills required?
- Must have a High School Diploma or equivalent
- Superior attention to detail and accuracy
- Excellent planning and organization skills with the ability to prioritize tasks and projects
- Good with numbers and spreadsheets
- Ability to work in a fast paced environment
- Ability to work independently and collaboratively
- Exceptional customer care skills
- Strong communication and interpersonal skills
4. Are there any physical requirements required?
- Prolonged periods sitting at a desk and working on a computer screen
- Must be able to lift up to 15 pounds at times
Assistant Production Manager
The primary purpose of this role is to support the Production Manager, performing administrative duties and ensuring that the production jobs run smoothly. Our internship program provides interns with the opportunity to learn and gain valuable experience in the day-to-day operation of one of the fastest growing bathroom remodeling companies in Southern California. You will also have the opportunity to learn the latest office skills such as Slack and Asana.
1. What are the Job Duties of an Assistant Production Manager ?
The Job Duties include, but are not limited to:
- Coordinate and report day-to-day activities with the Production Manager
- Assist the Production Manager with administrative tasks like production schedules and timesheets.
- Assist in training new team members
- Ensure that the quality and company standards are met
- Coordinate with the team members to ensure the production process is completed on time
- Handle any customer queries
- Address any production issues and divert the urgent ones to the Production Manager
- Ensure that all safety procedures are followed at all times
2. How is the schedule?
Monday through Friday
Start Time – 7AM
End Time – 3:30PM
3. Are there any requirements and skills required?
- Must have a High School Diploma or equivalent
- Must have reliable transportation (a vehicle that you can drive independently to and from job sites)
- Must have a valid driver’s license and a clean driving record
- Ability to provide an excellent customer service
- The ability to follow specific instructions from Production Managers
- Detailed oriented
- Good time management and organizational skills
- Ability to work independently and collaboratively
4. Are there any physical requirements required?
- Must be able to regularly lift and/or move objects 10-50 lbs, occasionally lift and/or move objects that weigh more than 100 lbs.
- Frequently required to stand, walk, stoop, kneel, crouch or crawl
- Occasionally required to sit and climb or balance
- Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus.
Event/Marketing Assistant
The primary purpose of this role is to support our event and marketing department.Through our internship program, interns are given the chance to acquire knowledge and valuable practical experience in the day-to-day operation of one of the fastest growing bathroom remodeling companies in Southern California. During this internship, you will gain insights into various aspects of the business and have the opportunity to develop a diverse skill set. This is a great opportunity for someone that would like experience in the marketing and sales field.
1. What are the Job Duties of an Event/Marketing Assistant?
The Job Duties include, but are not limited to:
- Assist Events Coordinator with sourcing, signing up for, and building a calendar of events and home shows in both San Diego and Orange County
- Coordinate the transportation of materials to and from events/home shows
- Assist in all aspects of events/home shows and day preparation and execution
- Attend, interact and engage with attendees and customers at our company booths throughout events and shows in San Diego and Orange County.
- Help gather content for various social media platforms
- Source / design / purchase of branded materials for events and home shows
- Provide sales and marketing support in building a pipeline of leads to meet company quotas and objectives
- Book appointments for customers to meet with our design team
- Build and maintain positive relationships with clients, attendees, and vendors
- Contribute to the continuous improvement of event processes and strategies
2. How is the schedule?
- Varies.
- 8 hour shifts normally weekends, sometimes weekdays
3. Are there any requirements and skills required?
- Must have a High School Diploma or equivalent
- Must have reliable transportation (a vehicle that you can drive independently to and from events/home shows)
- Must be ok working on weekends
- Comfortable speaking with customers face-to-face
- Committed to providing the highest level of customer service
- Must be ok working outdoors and indoors, such as office, fair grounds, home expos and various locations
- Excellent interpersonal skills
- Punctual, reliable, with a desire to learn and grow with a growing business
4. Are there any physical requirements required?
- Must be comfortable with tasks that involve computer usage
- Must be okay with being on your feet during prolonged periods
- Must be able to lift up to 15 pounds at times. This could involve tasks such as moving event materials or assisting with physical event arrangements
Hear From Our SkillBridge Graduates
“My last few months in the military, I was able to spend time in the Skillbridge program for Shugarman’s Bath. I am truly grateful for the invaluable opportunity to have worked with their team. From day one, they invested their time and effort to ensure I received thorough on-the-job training. The entire team was not only supportive and helpful, but they also fostered an environment that nurtured my growth and development.
In a short span of just five months, I was able to obtain an astounding wealth of knowledge of bathroom remodeling and general construction. This was made possible by the exceptional team at Shugarmans, who were always willing to share their expertise and insights with me. The entire team was nothing short of amazing throughout my time there and I am glad I was able to be part of their team”.
– Ryan Ballance – Branch: USN – Position: Installer Assistant
“I had the pleasure of doing my Skillbridge at Shugarman’s Bath. During my time in this program I feel like I learned so much. The company treats their employees as family and really invests time and resources into training all employees on fundamental skills that only add to the quality of their workmanship. I came into the program with basic construction skills and zero experience in plumbing, by the end of my time I felt extremely comfortable with everything that was required of me to become a skilled bath installer. One of the aspects of this company that really impressed me was the two-way street of communication between management and the installers. Coming from the military you expect your suggestions to be heard, but not addressed for a lengthy period of time. At Shugarman’s they value everyone’s input and suggestions and enact change to make the team better extremely quickly. I can’t say enough good things about everyone I had the pleasure of working with during my time in this program nor the valuable experience I gained!”.
– Kristen Jacobson – Branch: USN – Position: Installer Assistant
“Shugarman’s Bath has been an amazing SkillBridge internship and is helping me get my foot in the door to the construction/contractor world. The job entails plenty of handyman skills and problem solving and the company fosters a great climate with the comradery I was accustomed to in the military. 10/10 would recommend”.
– Justin Graff – Branch: USAF – Position: Installer Assistant
“Utilizing the Skillbridge program with Shugarman’s Bath was an awesome experience. From day one, I was treated like I had already been a part of the company for months, and never really felt like an outsider. Everyone is very helpful, answers any questions I have, approachable, and takes the time to teach you every aspect of the job, giving you valuable skills and knowledge whether you are planning to stay after the program or not. They are also very flexible and understanding of certain appointments you may have as you transition out of the military, which was something I was very stressed about. All in all, I couldn’t say enough great things about the company, the way they handle and coordinate the skill-bridge program, and their flexibility”.
– Aaron Price – Branch: USMC – Position: Installer Assistant
“My internship at Shurgarman’s Bath was nothing short of rewarding and valuable. Not only was everyone helpful, but they are also extremely caring with you as an employee as much as their customers. I was able to gain a different perspective in customer service in comparison to the military that will better serve me in the years to come. I would recommend every transitioning service member to look into Shugarman’s Bath for a rewarding and fulfilling opportunity career option!”.
– Salma Caloca – Branch: USN – Position: Appointment Coordinator
“Working at Shugarman’s Bath is one of the most welcoming work environments I’ve even seen. You are treated like family from day one.”
– Zackary Behrens – Branch: USMC – Position: Installer Assistant
“Shugarman’s Bath is an extremely organized and professional company. The remote position of “Appointment Coordinator” was very convenient for my family and I as we moved across the states. The online environment with my remote colleagues was amazing and the introduction to the sales industry in general was extremely eye opening and life changing. I took the communication, CRM, data tracking, and lead management skills that I developed within the company to the real estate sales industry and am on track to be a top agent in my local area. This was a great opportunity to develop the intangible aspects of sales that only come with experience. This internship was invaluable to the trajectory of my life as a whole.”
– Jonathan Tennyson – Branch: USAF – Position: Appointment Coordinator
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