Can You Trust Your “Warranty?” In Orange County
5 Questions To Ask Contractors About Their “Warranty”
At Shugarman’s Bath, when we say we offer a lifetime warranty, we truly mean it.
It includes materials AND labor, and it’s backed by the manufacturer and The Good Housekeeping Seal of Approval.
Unfortunately, we’re in a league of our own when it comes to warranty coverage.
Although many offer a “lifetime warranty,” it’s often a one-sided, contractor-friendly warranty that gives them plenty of loopholes and ways to get out of the coverage.
This begs the question – how can you tell if a contractor’s warranty is caveat-free?
Well, you can start by asking Orange County tub and shower remodelers these five questions.
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#1. Is Your Warranty In Writing And
Attached To The Contract?
Avoid the “our word is our bond” tub and shower remodelers. Instead, opt to have your warranty in writing and attached to your contract.
Otherwise, you won’t know for sure if the contractor will stand behind the material and labor.
At Shugarman’s Bath, your warranty is always in writing and attached to your contract. The language is clear, without loopholes or fine print.
#2. Is The Warranty Based On The Manufacturer’s Warranty?
Many bathroom remodelers pass the manufacturer’s warranty off as their own. It’s the same – there are no differences.
Of course, you want a manufacturer who provides a material warranty. But it shouldn’t be the end-all, be-all coverage that you receive.
Here’s why: the manufacturer typically doesn’t cover the labor – they cover only the materials. And their warranties are often riddled with small print that gives them an easy out from covering your defective materials and parts.
At Shugarman’s Bath, our manufacturer, Bath Planet, stands behind their materials. But we guarantee the labor for life as well.
#3. How Many Manufacturers Do You Use?
You want every part and material of your tub and shower wall system to come from the same manufacturer.
Unfortunately, this is quite rare. To cut costs, most tub and shower remodelers use multiple manufacturers.
Here’s the issue: manufacturers often won’t cover their materials IF they’re combined with materials and parts from different manufacturers.
At Shugarman’s Bath, your ENTIRE tub or shower wall system comes from the same manufacturer. And one manufacturer means one warranty.
#4. Is It Actually A Lifetime Warranty?
Here’s an interesting (and important) tidbit: many “lifetime warranties” aren’t lifetime warranties – at all.
They’re what they call “limited lifetime warranties.” This means it will technically cover the tub or shower for life, but there are limitations and exclusions.
It may cover only specific parts for the tub or shower’s lifetime, and it may not cover certain defects. Additionally, a limited lifetime warranty may pro-rate the coverage amount over time. So, you’re not receiving full coverage.
We don’t play the “limited lifetime” game. As long as you own or live in your home, material and labor issues with your tub or shower are covered.
#5. Is The Warranty Backed By The Good Housekeeping
Seal Of Approval?
The Good Housekeeping Seal of Approval is awarded for certain products that demonstrate exceptional strength, durability, and functionality. Products that receive this coveted seal offer a “money-back guarantee.”
As you might imagine, receiving their approval seal is difficult. Most manufacturers won’t have it.
However, our manufacturer – Bath Planet – DOES come with the Good Housekeeping Seal of Approval. So, in addition to our lifetime warranty, you receive even greater peace of mind that you’re fully covered.
Be certain that you get the right answers to these five questions if you want bath and shower remodeling results you can trust. Do your due diligence – even when you call us.
Are you searching for an Orange County tub and shower remodeler that stands behind their LIFETIME warranty? If so, choose Shugarman’s Bath. Contact us for your free and accurate quote.
