San Diego, CA Bath Customers LOVE Our Commitment To Communication
From Start To Finish, Our Communication Will Be On Full Display During Your Bath Remodeling Project
Do you know the best way to screen a bathroom remodeler in San Diego, CA? Search through their reviews and find themes that show up.
Well, in our case, you’ll see one theme shine – our communication. Here are some of our reviews:
- “Stephanie was our point of contact and kept me updated on the status until all of the materials were in.” Kim S.
- “They made sure to check in with us to see if we had questions and consulted us at all the important decision points in our tub-to-shower conversion.” Maria C.
- “Everything went so smoothly from start to finish. I think that has a lot to do with their great customer service and communication.” Lolita B.
You’ll receive the same quality communication as Kim, Maria, and Lolita. Precisely, you’ll receive fast response times, a customized experience, and always feel important.
Our “Find Us Or Fine Us” Guarantee
At Shugarman’s Bath, we have a guarantee that you will hear from us within 24 business hours after you contact us.
And if you don’t? Well, we let you assess a $250 fine on us. That’s right. If we don’t respond within a business day, we’re willing to give you a FREE $250 for the inconvenience.
You can put the money toward your bath remodeling project, buying groceries, or any other way you desire – the money is yours.
So, what’s the catch? Well, you almost certainly won’t need to fine us.
In most cases, we answer the phone as soon as you call (or email you right back). If we miss your call, we typically respond within a few hours. It’s very rare that we don’t respond within 24 hours.
But, just in case we don’t, we want you to know that we care. We’ll gladly fork over the $250 if we violate our policy.
We Put The CUSTOM In Customer
Our communication shows up in multiple ways. Sure, it means we respond quickly when you reach out to us.
But it’s MUCH more than that.
Another way you’ll notice our commitment to quality communication? Well, our detailed consultations.
We take the time to learn about your goals and needs… and then we customize your bathroom accordingly. Specifically, we:
- Help you choose the right type of remodel (i.e., walk-in tub, walk-in shower, etc.)
- Determine precisely where your safety and accessibility features should be (i.e., grab bars, etc.)
- Learn about your budget and style preferences so we can choose materials that are precisely what you need
In other words, you won’t find any one-size-fits-all, cookie-cutter bath remodeling solutions at Shugarman’s. Instead, your project is 100% your own – it’s unique.
And it starts with not talking – but listening to you. Sure, we’re experts when it comes to bath remodeling, but you’re the expert at knowing what you want and the vision you have.
And the only way we can bring your dream bath vision to life is by first listening during your consultation.
You’ll Always Feel Important And Will Be “In The Know”
We get it – so many contractors leave clients feeling ghosted and hung out to dry. They don’t call first with updates. They don’t respond. And they don’t show up when they say they’re going to.
Well, not here – not at Shugarman’s.
You’ll always remain in the know – you’ll receive updates:
- Regarding your materials from when they have been ordered to when they have arrived and it's time to schedule installation
- During installation, keep you in the loop about decisions for placement of shower head, valve, accessories, seat height, etc.
- After installation to ensure you are happy and everything is working as expected
And if you have questions? We’re easy to find. You can call us, email us, or peek in while we’re working – we make sure you can reach us however and whenever.
So, you won’t ever feel ignored, unimportant, or flat-out disrespected by our crew. Because you’re important, we’re going to show it every chance we get – and A+ communication is one way we show how much we care.
Do you want a San Diego, CA bath remodeling company that communicates well and keeps you in the loop? If so, contact our Shugarman’s Bath team today for your free and accurate quote.
