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Customer-First Core Values

Our Customer-First Core Values Are Hardwired
Into Our Family Company’s DNA

Discover Our ‘Followed To The Letter’ Guiding Philosophies!
Quality | Integrity | Growth | Heart

We refuse to be the kind of San Diego bathroom remodeler who’s cold, corporate, volume-based, and inconsiderate of people. At Shugarman’s, we’re both grateful for and committed to our customer-first core values: Quality, Integrity, Growth, and most important of all…Heart.

They’re hardwired into the framework of our family and therefore woven into the fabric of our family-owned and operated company.

Bottom Line: We’re as concerned about the quality of your experience as we are about the results of your project.

We take pride in how we’ve carefully shaped a smooth remodeling process and built a fantastic team of professionals to help you transform the way you use your bathroom. Whether we’re building a new walk-in shower for you, replacing your bathtub, or updating the wet area space, our principles drive us to excellence.

For example, our commitment to delivering a quality remodeling experience drives us to go to great lengths to protect your home. Our installation team will spend 30-40 minutes alone covering everything with plastic to ensure no damage, then take each detail seriously along the way, and follow your project with an impeccable clean-up job.

Learn more about our core ‘customer-first, customer-always’ values below.




Quality

Down To The Studs. Done right. Whatever-It-Takes Customer Satisfaction.

Our commitment to quality starts with the people we hire and extends to our sincere intention to satisfy every customer. A quality experience is one where you can always get a hold of us, but rarely need to.

Then, when we go down to the studs, we leave no problems unresolved. When we use the best materials, do the job right the first time, bend over backward, and do whatever it takes to leave our customers satisfied, that’s how we complete our commitment to quality.


Integrity

We Always Do What’s Right, Even If It’s Harder.

Integrity is trust. It’s ALWAYS doing what we say we’re going to do. And it’s doing what’s right even when it’s unpopular, or hard, or nobody’s watching.

It’s admitting a mistake and promptly getting it fixed. Integrity requires an alignment with strong moral principles and behaving admirably, not just doing things because of what we’ll get in return… but because they’re the right things to do!


Growth

The Constant Pursuit Of Potential. The Opportunity In Challenge. Anti-Stagnation.

Growth as a value refers to our constant pursuit of potential. It reflects our belief that we can always improve, as individuals and collectively as a bathroom remodeling team.

Growth as a value welcomes the challenge. It wants the challenge. It recognizes the opportunity in challenge. Growth as the status quo establishes an upward trajectory – it’s a commitment to ‘forward’ – it’s anti-stagnation. It’s ‘journey over destination’. It’s not easy, but we believe it’s worth it!


Heart

Determination. Care. Love. Team. Heart Is The Value That Powers All Others.

Heart is the value that powers all others. When we do what’s right even when it’s hard and nobody’s watching, that comes from the heart. The determination that drives growth… that’s heart.

The precision in every cut comes straight from the heart. Heart is also a symbol of love. Our heart value symbolizes the care we have for every customer concern. Because of our heart values, we listen, not just until it’s our turn to speak, but so that we can understand.


Work With A Value-Driven Bathroom Remodeler

Learn More About Our Strong Company Identity

Our Low-Stress Process

While home improvement is a stressful endeavor for most, when you work with Shugarman’s we make sure that each phase of your project, from beginning to end, helps put you at ease.

Premium Materials

One of the primary reasons we can guarantee our workmanship is because here at Shugarman’s Bath, premium materials… are the ONLY materials we’re comfortable using.

Precision Workmanship

Why do we get so many word-of-mouth referrals? Because our process is set up to consider every single detail involved in your project. We care about quality, longevity, and your satisfaction.

Proactive Communication

Step by step, from your first contact with our company until your project is a smashing success and beyond, we enjoy having a process that keeps customers happy and always in the loop.

Passionate Company Culture

We’re a great team! We’re close-knit, and we love one another. We also maintain our high hiring standards so we know new members definitely share our values as a local family company.


Discover What It’s Like To Be Treated…

The Shugarman’s Way!

Shugarmans Bath Brown Neutral Bath Planet Shower Wall Surround Granite Pattern Sliding Glass Door Walk In Shower Brushed Nickel Hardware Walk In Shower Detachable Shower Head

Tub-To-Shower
Conversions

Replace your old, worn-out bathtub with a beautiful, lifetime-guaranteed walk-in shower you’ll absolutely LOVE.

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Shugarmans Bath Neutral Bath Planet Subway Pattern Corner Shelving Brushed Nickel Hardware Sliding Glass Door Shower Head

Shower
Remodeling

We specialize in fully functional “down-to-the-studs” shower replacements that look great and last for life.

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Shugarmans Bath Grey Bath Planet Subway Marble Pattern Bath Tub Bath Wall Surround Bath Shower Combo Imperial Beach Ca

Shower-To-Tub
Conversions

Transform your outdated, no-frills shower into a gorgeous, luxury bathtub where you can sit back and RELAX.

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Shugarmans Bath White Bath Planet Subway Pattern Bath Tub Bath Wall Surround Bath Shower Combo San Diego Ca

Bathtub
Remodeling

Premium Showroom-Quality 1 To 2-Day Custom Bathtub Remodeling That’s Non-Invasive And Affordable!

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Step Thru Bathtub Inserts Shugarmans Bath

Step-Thru
Bathtub Inserts

Instantly convert your bathtub into a safe, accessible walk-in shower—without replacing your actual tub!

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Dozens Of Walk In Tub Styles Shugarmans Bath

Walk-In Bathtub
Installation

Reclaim your independence and make bathing easy again with our low-maintenance, spa-worthy walk-in tubs.

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Contact Us

We’re happy to answer all your questions and address any concerns you might have regarding features or pricing. If you’re ready, we’ll also get you scheduled for our FREE no-pressure, no-obligation consultation with one of our specialists. From our family to yours, we thank you for your time today.