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We Let You FINE US $250 If We Don’t Respond In 24 Hours

February 5, 2024

At Shugarman’s Bath, We Pay You $250 If
We Don’t Respond In 24 Business Hours

We (Literally) Hold Ourselves To A Higher
Standard Of Communication


When you pay someone thousands of dollars to remodel your bath in San Diego, you expect them to return your call.

Yet, so often, they don’t return your call.

As a result, your questions and concerns go unaddressed. In the worst of cases, you’re left wondering if the contractor has ditched town with your money.

We guarantee this won’t happen to you at Shugarman’s Bath – you’ll hear back from us within 24 business hours. It usually takes less than a few hours for us to respond. In most cases, it’s right away.

And if we don’t get back to you within 24 hours? You can fine us $250!


More From Shugarman’s Bath


Our Guarantee Ensures We Respond Promptly

The way it works is simple. If you need to get in touch with us, you can call our office – we’ll most likely answer your call then and there. If we don’t, then we’ll return your call quickly.

If, for some reason, we don’t respond promptly, let us know. We’ll assess a $250 penalty on ourselves for your inconvenience.

You can put this toward your project, buy groceries, or simply treat yourself. Whatever you desire… the money is yours.


Why Do We Do It? Simple – We Believe In Accountability

Of course, our “find us or fine us” rule is for you. It’s our sincere apology if we ever leave you out to dry for more than 24 hours.

But the rule is also for us. It keeps us accountable and ensures we always treat you right.

And when we don’t respond in time? We’ll gladly pay the fine.


So, What’s The Catch? There Isn’t A Catch.
But You LIkely Won’t Need To “Fine Us”

We wish we could say we’ve never had to pay the fine – that we have responded within 24 hours in every single instance.

However, the fact is we’re not perfect.

It may take us more than 24 hours to respond to you on a rare occasion.

And when this happens?

We pay the fine, learn from our mistakes, and do our best moving forward.

With that said, we aim for a perfect 24-hour response rate – and we get pretty close. There’s more than a 99% chance you won’t have to fine us.

If you want honest and accountable bath remodelers in San Diego, contact Shugarman’s Bath today for a free and accurate estimate.